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Clinics

Administrative automation for clinics and practices

Take administrative load off reception and front-desk teams, without ever touching clinical matters.

Analyse my businessSee solutions for this industry
ClinicsIllustrative example

  1. Request received

  2. Administrative nature identified

  3. Slot or information offered

  4. Form sent

  5. Routed to the right team

What we can automate

  • Manage appointments

    Appointment booking, including slot changes. Reminders sent before each appointment.

  • Inform patients

    Form checks before the visit. Answers to practical questions (hours, access, documents to bring).

  • Route requests

    Routing each request to the right team. Administrative file follow-up.

Explore the examples

  • Appointment reminders and confirmations

    Appointments are confirmed and reminded automatically.

    Fewer no-shows and front-desk calls.

    See the example

  • Sending and checking administrative forms

    Admin forms are sent and checked before the visit.

    Paperwork ready on arrival.

    See the example

  • Also useful: the clinic's internal hiring

    CV reading and profile summaries

    Each application is summarised against your criteria for easy comparison.

    Candidates contacted sooner.

    See the example

What you gain

  • A less overwhelmed front desk

  • Fewer no-shows

  • Complete forms before the visit

  • Clearer administrative follow-up

You stay in control

  • No medical diagnosis, no health advice, no automated clinical triage
  • Health data requires strictly limited access and a compliant framework
  • Any medical request is routed to a professional

Works with your tools

  • Gmail
  • Outlook
  • WhatsApp
  • Calendly
  • Google Sheets
  • Airtable
  • Stripe

What's possible depends on your tools and the access available.

Going further

More possibilities for your business (2)
  • Payment reminders to patients
  • Post-visit review requests
Common problems
  • Phone and inbox overwhelm the front desk
  • No-shows disrupt the schedule
  • Forms arrive incomplete
  • The same practical questions come back constantly
  • Administrative follow-up is scattered
How to measure progress

To measure for your business, not guaranteed results.

  • Confirmed appointment rate
  • Share of complete forms
  • Front-desk call volume
  • Administrative response time

Frequently asked questions

Does the assistant answer medical questions?

No. The scope is strictly administrative. Any medical question is routed to a healthcare professional.

A process you'd like to move forward?

Tell us about it: we'll look at what can be automated for you.

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